Thanks to David Polinchock at Brand Experience Lab, I will be one of 6 bloggers hosting "hosting" Jonathan Tisch, CEO Of Loews Hotels and author of "Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience" at a blog book tour. I will be asking him questions and he will respond to them this upcoming Thursday.
But the cool thing about a Blog Book Tour is that you get to participate too! You can send me any questions that you have about customer experience and we'll get it over to Jonathan to get an answer. My email is mlenderman@gmrlive.com.
You can go to http://tinyurl.com/34urq2 to learn more about the book.
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